Benefits   We have over 10,000 telephone lines in our two state-of-the-art centers. They are fully redundant and all mirrored to each other constantly. If one of our centers should go down, we can shift immediately to the other center with little interruption to your centers work flow. Our engineers and software programmers are always looking for ways to help your center be more productive. Our “partners” program helps us achieve our goal by having engineers and collection professionals in our partners offices on a regular basis to help analyze work flow, software needs, and compliance issues.   To put our money where our mouth is, our staff in our partner’s offices has tremendous authority to initiate changes in our operations and software programming to effectively produce immediate results. There is a minimum of red tape between our clients and our decision making. It is much like the “stop button” on an automobile assembly line that empowers every worker to stop the line when a problem is found.   One of our most effective programs is aimed at connecting you to the debtor who is VERY HARD to reach. You know the ones; they are hiding from your calls! They rarely answer, and of course, if they do, they will never, ever answer a call with ”that” caller ID. By maintaining all the calls we have ever made on our servers (we call it Big Ben, after the clock down the street), we are able to analyze the data to determine the most likely time when they may answer, all based on their past patterns. All our clients have agreed to allow us to use their call results in the manner described above. This saves all our clients much time and money.   The management team at DavisTelecom has many years in the collection business and the telecommunications business. Their combined experience is designed to make your job easier.